Fraud committed by CeCiGirls

sherri6858
New Community Member

https://cecigirls.com/

CeciGirls is a Website that sells women's clothes but never ships them.  I made the mistake of paying with PayPal.  Cecigirls.com never shipped my items and they changed the password on my PayPal account so I cannot get into my PayPal account.

There is no way to contact PayPal without logging into an account, which I can no longer do. 

The email associated with PayPal account is 

Please advise.  Thank you very much PayPal Community.

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@sherri6858 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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