Filing multiple claims for a scam seller

Fred152
New Community Member

A scam seller created a transaction with me where they both took more money than authorized and also did not deliver the item. The seller has proceeded to not respond to communications. After purchase I realized the seller's website was created in the last month which is another sign of a scam seller.

I first filed a request for the incorrect money amount. PayPal automatically closed this request.

 

How can I now file a case on the item that was never delivered? The UI does not give me this option.

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