Email Security alert

phjewell
Contributor
Contributor

I received the following email supposedly from PayPal.  Has anyone else received this?

 

Dear Customer,

We noticed some unusual activities on your account. We need your help resolving this issue, and for your safety, we have temporarily limited what you can do with your account.

What's going on?
We noticed some unusual activities on your  account on 10/12/2020  07:34 GMT near Dallas, TX. This might be due to an unsuccessful Log In attempt.

What do I need to do?

Sign In your Paypal account and complete the steps required to re-secure your account.

 

It then had a box to click on that said Recover Account

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kernowlass
Esteemed Advisor
Esteemed Advisor

@phjewell 

 

Yep looks like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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kernowlass
Esteemed Advisor
Esteemed Advisor

@phjewell 

 

Yep looks like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
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