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Dispute Spotify charge

Contributor

Dispute Spotify charge

So, Spotify charged my PayPal for monthly subscription fee. I immediately filed dispute and asked them to cancel the Spotify subscription which uses my PayPal and refund the payment. I figured they should be ok with it since I disputed the charge immediately. The Spotify account thing is bit complicated but I simply cannot login it so I cannot make any changes to it. I have cancelled pre-approved payment from PayPal itself. Regardless of technical stuff, is Sporify exception to the rule "no seller protection for virtual goods" ? I just want to get rid of them and get the money I just paid back. If I file "item not received", will Spotify be treated differently than individual sellers?