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My apologies if this subscription has caused frustration. When creating a subscription with a merchant, you agree to have them charge you until the subscription is canceled. Through our disputes process, we wouldn't have a valid option to cancel the transaction if this subscription is still open and you haven't canceled it with the merchant already. This is why we'd be unable to refund the transaction. We recommend you reach out to the merchant directly to ask for a refund.
Also, make sure your subscription is canceled so they don't continue billing you.