Discovered seller is selling counterfeit goods - Paypal won't let me cancel

[N1ck8]

Hi there,

I purchased a paid of Nike Air Jordan trainers from - https://www.airjordonstore.com/ - and have since discovered that the company is selling counterfeit items. It's so obviously a scam outfit, with hindsight - for instance, not one mention of 'Nike' on the entire website as this would easily be picked up by Nike itself. I Googled the seller's email address and have been presented with the cold hard facts that I have spent £115 on fake trainers.

I opened a case with Paypal but didn't have an option to cite counterfeit so selected 'unauthorised' and they closed my case in the seller's favour.

I have now started another chat and cannot get anywhere.

Any assistance would be gratefully received.

Thanks

Nick

[kernowlass]

@N1ck8 

Why would you open a dispute for unauthorised?????

A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?