Could webshop have scammed me via paypal checkout popup?
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I bought a product online. Selected payment method PayPal.
The PayPal popup shows, I log in to PayPal in this popup window. Then I entered the shipping address there and confirmed payment.
The payment was successful, and I was redirected back to the webshop. Then it became very strange. The page on the site showed a very weird e-mail address. The part after the @-sign, was 163.com which doesn't even seem to be a valid domain name (when trying to visit it).
Also, a few Chinese (or Asian) characters were shown next to the e-mail address. When trying to translate it, it seems to be someone's name.
So I'm concerned because:
- Strange e-mail and a name of Chinese/asian characters shown on the site after checkout, without any logical context.
- I didn't get any confirmation e-mail from the website, like "your order is placed".
Could this PayPal transaction possibly have been a personal transaction?
Can a website do the following?
- On checkout, you choose PayPal as payment method.
- The website does not start a normal paypal transaction popup, but a personal payment popup.
- You think you are paying for a product, but actually you are just sending money personally to someone.
I'm pretty sure there's something wrong.
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Hi, EricGoesen,
The website should always allow you to complete a commercial payment, not a personal one. There is no way to confirm this while completing the payment.
If you complete a Personal payment and you can see this in your PayPal account, you will need to report this to PayPal so we can take action.
I would advise you to wait for the item to be delivered. If it's not delivered, I advise you to open a claim for an item not received through the resolution centre. You will only have the option to report a transaction after 10 days of completing the payment.
-Tommy

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