Confirmation of Debit email after closing dispute

arto100
Contributor
Contributor

Hi, i received this email after closing a dispute what was closed after it was sorted by both me and the seller, i received no money off paypal so why are they trying to charge me 20.95? is this a glitch as no money has left my paypal account.

 

Dear -,

We emailed you on 7 June 2021 to let you know that we'd be debiting £20.95 GBP from your PayPal account. This debit has now been completed.

You May Need to Add Money to Your Account

If there wasn't enough money in your PayPal account to cover the debit, your PayPal account balance may be showing an amount owing to us. If so, please restore your balance.

We're sorry for any problems you experienced with this transaction:

Payment Amount: £20.95 GBP

Payment Date: 14 May 2021

Payment ID: 65642625GU264094Y

Dispute Amount: £20.95 GBP

Dispute Case ID: PP-D-113720632

 

Yours sincerely,

PayPal

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