Canada Goose Fraud - PayPal / SHMH Network Technology Co., LTD
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On November 29, 2019 I ordered for my wife Canada Goose coat for $380 from online store Sheis-Fashion. They had Black Friday sale. Every Canada Goose coat which was about $1000 was on sale for $380.
In a few days I realized this deal was too good to be true and decided to contact them. I called them many times and left messages. No response. On 12/4/2019 I send them email and asked about status of my order. There was no response to my email and I decided to cancel order.
I cancelled my order on 12/7/2019. Sheis-Fashion never responded to my email nor they ever provided me with returned address as stated in their policy. Even though I cancelled my order in about 2 weeks I received a package. In a package was a man’s jacket probably for about $30. Please note, in their confirmation email they confirmed: Lorette Parka - Women's|-|Parka Lorette – Femme, not a Men’s jacket.
For payment transaction Sheis Fashion used PayPal / SHMH Network Technology Co., LTD
I contacted my credit card company Citibank and also PayPal who process this transaction. They both refused to get involved supporting fraud and becoming criminals themselves.
I filed complaint with Attorney General Office. I don’t know what else I can do.
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Which dispute did you open?
Was it item received but not as described or non receipt?
Advice is voluntary.
Kudos / Solution appreciated.
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I opened dispute with Citibank but they didn't want to get involved and closed it before getting my response.
In a package was a man’s jacket probably for about $30. Please note, in their confirmation email they confirmed: Lorette Parka - Women's|-|Parka Lorette – Femme for $380 usually $1000, not a Men’s jacket.
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