Can't reply to dispute and cannot get a reply from PayPal...
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Hi,
I have a dispute open for an item I received which is not what I ordered, the seller refuses to sort it because it's too expensive to return to china (China, I know..) and are offering me a tiny $1 compensation.
I opened the dispute and the seller made another paltry offer, but I now cannot reply to the dispute. The dispute literally has 3 days left before it times out. I have tried phoning paypal but the lines are dead, I have left 4 messages in the message centre to PayPal but only one reply stating they have made me a counter offer. I have run out of options, I do not want to let this dispute fail just because PayPal won't let me reply to my dispute, I am more than annoyed.
What do I do? I risk not getting my money back, and from other threads, I can see from April I am not alone, but we're in October now... I am not getting replies anywhere... I have tried message centre, calling, facebook messenger, emails...
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Seems I'm not the only one with major issues, which is good to know. My new question is, what will PayPal do with all the "timed out" cases?
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