Can't get my money from Paypal account

YMRF
Contributor
Contributor
Hello everybody! I need help. I got my money on Payal account, can't get it back. Paypal staff is not as active as should be due to Covid to resolve this issue. I tried anyway possible, that's why I'm here. Ps, "add info" button doesn't function too.
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@YMRF 

 

Sorry not sure what you are actually asking, why can't you get your money ''off'' your paypal account?


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YMRF
Contributor
Contributor
Hey, it's due to limitation. I used resolve ithrough website, but still I probably need to add info, but that Info section forwards me to the overview page. No effect overall.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@YMRF 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


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Kudos / Solution appreciated.
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