Additional information on claim

joudo
Contributor
Contributor

Hey there!

I recently made a claim, but now I realize I have some additional extremely strong evidence to support my claim. Where could I submit this? Is there a way to edit my dispute in any way, or make a new one to add info? 


Thanks,
Joud

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@joudo 

 

Ask customer services to send you an upload link.


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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