Account Access Restircted

[Bonnieburks]

I received an email stating my account had been restricted and I needed to confirm my identity. I got to looking at my account and it has my account listed as a business account but I have no business and my name has EPS at the end and I have no idea what that is. How do I change this from a business to a personal account and get EPS from behind my name? I tried just deleting the info out of the spaces but it won’t let you leave them blank and nothing lets me change from business yo personal??!

[kernowlass]

@Bonnieburks 

https://www.paypal.com/us/smarthelp/article/how-do-i-change-the-name-on-my-paypal-account-faq926?app...

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.