ALLWAY TECH Co LTD

[stuartwestwood]

I purchased a so called bluetooth andoid/IOS reversing camera from ALLWAY TECH........$29, item arrived ......it was a hard wired camera which is totally useless without a monitor to plug it into......what a complete scam and by the looks of things I am not the only one.

Annoyed and scammed!!

[kernowlass]

@stuartwestwood

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

[slddrvr]

Same thing with me. PayPal is taking their side even though they know what ALLWAY TECH CO., LIMITED is doing with several items. They are demanding that I return the two fake backup cameras within three days, even though this is a holiday weekend and returning them costs about $200. They have also made it where I can't post an update to my dispute. 

[boots1970]

Same here. I paid $39.99

To send it back its cost $49 with Priority mail, because that's the only trackable method. I already made a report to the CA-DOJ, what they do is FRAUD.

Also, I will contact the credit card company and make a complaint and a chargeback.