Paypal here device won't connect with iphone

Ecovisitor
Member
Member
Hi I have two issues My Paypal here device won't connect with my iPhone 6s it used to work- but is simply not appearing in my list of devices. So is now unusable. In addition it's almost impossible to turn on. The little on/off button on the left side seems to be unresponsive. It makes it almost impossible to sell to a customer. Help please.
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2 REPLIES 2

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi Ecovisitor,

 

Welcome to the community forum and thanks for posting.

 

I'm sorry to hear that you are having issues with your PayPal Here device. What I recommend is getting in touch with the team directly. On the phone we can do some troubleshooting with you and organise to replace the device if we find that there is an issue with it. You can call us on <removed> or <removed>.

 

I hope this helps.

Rachael

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mflute
New Community Member

I experienced exactly this problem after upgrading my iphone. Now it won't pair at all. The green light blimks and after a few minutes goes red.

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