eBay - Payment failed
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, whenever I try to purchase something on eBay I get this message as I click checkout in my basket.
Every single time, why?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Well it would help to give some info, we can't just guess.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
whilst on eBay i literately click on my basket then I 'proceed to checkout' and it gives me that message every time
"We can't process your PayPal payment.
- Please contact PayPal customer service for further assistance."
Nothing else happens I just cannot purchase anything, why?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Information >>>
Are you in the UK?
Do you have a UK paypal account?
What funding source are you using?
What OTHER funding sources do you have linked to your paypal account?
Are you using funds in your paypal balance?
Are those funds cleared or pending?
Is it an international transaction?
Have you added your paypal account and linked it to ebay?
Have you verified your email address?
Does the seller actually accept paypal on his listing?
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am in the UK
I do have a UK paypal account.
I'm using my bank ( NATWEST )
My paypal balance is zero, so technically I'm paying through paypal directly from my bank.
The transaction is to a seller based in the UK as well.
They do accept paypal payments
My paypal is linked to eBay and my email is verified
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How to change default card payment (in ebay and others) in Buying with PayPal
- Issues with Security & Payments in Access and security
- We're sorry. We can't complete your purchase at this time. in Buying with PayPal
- Fee deducted from ebay payment in Selling on eBay
- When does payment clear my bank account? in About Payments