Why won't my payment go thro?
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I've been shopping successfully today and all of a sudden paypal won't process any more payments even though I have sufficient funds. My account has already had it's limits lifted.
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Hi baldricksturnip,
Welcome to the UK Community Forum and thanks for posting!
We can’t check the specifics of your account through the Community Forum I’m afraid. I’d recommend contacting our Customer Services team for assistance with this. If you click on “Contact Us” at the bottom of any PayPal screen you’ll get the options to call us or email us.
I hope this helps,
Maria
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This is for everyone whos having problems paying with paypal. hopefully this will shed some light as to why.
If you payment wont go thru its due to 1 of 2 reasons.
1. the payment was declined by bank/card issuer
2. the payment was stopped by paypals security system.
if 1, then check that the card details are correct on paypal. also check you card hasnt expired. if this isnt the problem, phone the bank and ask for the online authorisation dept. they will till you why it was declined.
if 2, paypal blocked it as they suspected it was risky or fraudulent. they cant override the system so no use phoning and yelling at them. try a different card if you have one. if that does nt work trying waiting 24 hours. if still no joy try the following:
1. verify your bank account if not already done
2. ask the person/company to send you a money request and pay directly through it
3. top up your paypal balance and try the payment
hopefully this helps a little
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