PayPal Community

Busted37 · ‎Oct-20-2013

I recently bought some items from China that were listed in US Dollars, when I checked my bank statement I'd been charged £1.25 per item for a currency converter fee. As the items were only £1.50 each I effectively paid double. Can anyone help please.

Narumon · ‎Nov-27-2016

Oh I rarely use the sending option.

Vizor · ‎Nov-27-2016

My girlfriend uses it to pay our rent and we're paying quite more than that since the rate is awful and I don't have any options to change it and use my bank to trade my money as it was used by their "hidden" options mentioned few posts back.

witness1 · ‎Nov-27-2016

I was experenicing the same problem just now. I am paying USD and using my credit card (CAD) with no foreign exchange fee and better rate. I made sure many times I choose "using my card issuer rate" option (like I usually does) and still, I've been charged using Paypal's rate. It was a large transcation and I losthundreds. I then tried to repeat the process to see where it went wrong and no matter what I choose, it will go back using PayPal's rate. I googled and found this post and hopuflly PayPal can make it right.

mariop · ‎Nov-28-2016

I noticed the same problem. My card was set to EUR as base currency. Then, when completing like 12 orders at once, I noticed I`ve been charged for two - all these in GBP. Did write to Paypal and they responded they`d fix this, confirmed it is fixed and today I still see a conversion rate (which is insane).

Le0Ge · ‎Nov-28-2016

This has been for a few days . They made a change on the website that can be fixed in 2 seconds .

. I dont think this was made by mistake.

Since it can be easy fixed .

Vizor · ‎Nov-28-2016

The problem in general is the lack of answers from the paypal team. It seems no one cares then why should I care? There are better platforms with free money transfers up to 1000 euro. And of course that's the best time of the year to do such scam even with the biggest money transfer site. Black Fridays, a lot of money sent to the families in other countries.

Nonilo · ‎Dec-09-2016

This is definitely not fair practice, and it seems that PP is avoiding this discussion for some time.

I've waited for years on PP's full service here in Serbia, and I'm quite disappointed now that I'm using it. I'd rather wait in queue and pay local banks commission that I'm at least aware of, than going through this platform.

Vizor · ‎Dec-19-2016

I can confirm the situation was NOT changed and no one wants to answer. Why is that? Am I the only one complaining?

pichadecimento · ‎Dec-22-2016

Hi,

This is what PAYPAL should have told you.....

in the old (better) layout
once you did the the default currency options

www.gamedealscanada.com/2016/06/09/changing-paypals-default-currency-conversion-option/

on your main preferences/options

this would naturally reflect on the checkout,
so you would setup this once

and it would be done for every transaction

from that point onwards.

Now some greedy minion at Paypal came up

with a great idea to sneak in

another extra idiot tax fee of around 3-5%

on the exchange rates for the less aware.

So....

NOW on the NEW LAYOUT/CHECKOUT

you ALWAYS have to choose the option

to be billed in the original currency
regardless of wether this has already been selected

in the main website default options or not.

That option in the main site is there

in both old and new

but only works if a particular transaction

gets the OLD CHECKOUT at the end,

wich happens very very rarely at the moment.

So how do you do it now???

The option to bill our CC/Bank in the original currency

and let our CC/Bank do the conversion instead of Paypal

is still there in the NEW checkout layout,

its just a bit hidden,

in order to extort a few more % out of the less attentive
on any foreign currency transactions they make.

So....

On the NEW CHECKOUT....

Just click on Change just below the Exchange rate info
as per the example below

x-0069 EUR 69.69

Exchange rate: EUR 1.00 = £0.81

Change

Which opens

the Payment Options
for example to Change which CC/Bank
you want to use for this particular transaction

as per the example below:

x-6969

Exchange rate: EUR 1.00 = £0.81

x-0666

Exchange rate: EUR 1.00 = £0.81

x-0069

Exchange rate: EUR 1.00 = £0.81

EUR 69.69

And then...

just click on any of the EUR 1.00 = £0.81 links

to Open small a bogus EXCHANGE RATE INFO dialogue box next to it

as per below:

Exchange rate converted as of

12/22/2016, GMT 10:07 AM.

View exchange rate options

And then

just click on the View exchange rate options link

to Open the EXCHANGE RATE OPTIONS popup Screen

for this transaction.

It should say someyhing like:

Rip me off , I love it
Bill me in the currency listed in the Seller's invoice

or something similar

(can't copy paste the atual text at the moment as PP is having ripping off issues)

Just select the bottom option
And THAT's IT

Please bear in mind that on the new checkout

you'll have to do this

ALL OVER AGAIN

IN EVERY SINGLE TRANSACTION

involving foreign currencies.

Have fun...

pichadecimento · ‎Dec-22-2016

PS 1 -

These examples are from ebay transactions/invoices

but there is a similar procedure for sending money
and paying PP invoices as well.

PS 2 -

Be sure that as soon as enough people figure this out

and the revenues of this idiot tax drop significantly,
paypal will surely hide this somewhere else
for another round of this endless greedy cat and mouse game.

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