I have been trying for a few hours to sign into my account, but after giving my details, it tells me ONE MOMENT and the round ball keeps rolling around, nothing happening.
Please note that the Community Forum is not Customer Support. The Help Forum is primarily a member to member help group. Most "Advisers" are online business owners who have years of experience using and working with PayPal. The Advisers "volunteer" their time to help other members where possible.
For specific account related assistance such as yours, you would need contact PayPal's Customer Support Department direct, this can be done via email, phone or through Twitter @AskPayPal or via Private Message on their Facebook page at https://www.facebook.com/PayPal
How annoying is this, yesterday afternoon I purchased a pair of scissors I received 2 new message from PayPal advising me of the purchase and so on. The e-mail was sent to my cazz-666@hotmail address, now I am being told there is no such email registered with PayPal, I have tried entering my details First Pet, First School, and a Code, what more can I do???I want to keep my present e-mail address, I don't want to have it changed again.
I am sorry to hear that you have been having issues with your email address. It does sound a bit strange that it wouldn't recognise your email address. I would recommend that when trying to log in to your account that you delete the email address and re-type it. I would also advise to clear your cookies and cache on the device you are using.
If this continues please feel free to reach out to us on twitter @AskPayPal or on any of our PayPal Facebook pages so we can assist you further.
