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The email address that is printing on my packing slip is wrong. It is an old email that has not been associated with our account for several years. It is does not appear anywhere in our Account Information. The correct Primary Email appears on invoices - and everywhere else for that matter.
We are not linking to PayPal from any outside source.
This question has been asked several times over the last 10 yrs on these forums, but I see no answers.
Thanks in advance for your help!
Mick
Solved! Go to Solution.
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Invoicing
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Shipping labels
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Figured it out:
- Account Settings
- Business Information
- Update
- Edit (the top most Edit link in the Upper Right Hand Side, where your Business Account Name is)
- Customer Service Email
- Save
Not sure why this one email address is hidden in a different place from the others, but there you go!
Mick
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Figured it out:
- Account Settings
- Business Information
- Update
- Edit (the top most Edit link in the Upper Right Hand Side, where your Business Account Name is)
- Customer Service Email
- Save
Not sure why this one email address is hidden in a different place from the others, but there you go!
Mick
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Creating a PayPal button in Merchant Products and Services Archives
- Does Paypal prohibit businesses from changing a customer's shipping address at their request? in Business Tools Archives
- How to verify the item sent was "as described"? in Managing Risk and Fraud Archives
- Buys out incorrect shipping in Business Tools Archives
- Recurring invoices are not sent in Merchant Products and Services Archives