I got an email to confrim my card after I have removed it a month ago What is the problem?

patm2014
Contributor
Contributor

I got an email to confrim my card but I removed it. What do I do now? I don't think the card was fully removed.

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3 REPLIES 3

PayPal_Olivia
Moderator
Moderator

Hi patm2014,

 

Welcome to the forums!

 

If you log into your PayPal account and go to Add or edit credit cards, does it show your card? That's where you can remove or confirm it.

 

Let us know if you need more help!

 

Olivia

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patm2014
Contributor
Contributor

It does not show the card I got an email for. I removedthe card before but I got an email to confirm it like a month later still.

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PayPal_Olivia
Moderator
Moderator

Hi patm2014,

 

That's definitely strange. If you give Customer Solutions a call, a representative can take a look at your account and see what's up.

 

Olivia

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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