Bank account linked to old paypal account

distruzione
New Community Member

I had a paypal account a few years ago but I have no idea what email I used for it.  So I made a new account the only thing is my bank account is linked to my old account. I'm not sure what to do about it and I have recieved a payment on my new account and I can't do anything with it!! help!

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2 REPLIES 2

PayPal_Lilly
PayPal Employee
PayPal Employee

Hello distruzione,

 

Welcome! 

 

I think the easiest way to get this issue resolved would be for you to give our Customer Service a call. 

 

They would be glad to locate your old account, and assist you with getting your information updated.

 

Hope this helps!

 

Lilly

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sugar-shell
New Community Member

I'm glad you asked this question, I am having the same problem.    Smiley Happy

 

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