not showing payment

pommy1968
New Community Member

an ebayer has recently sent payment via paypal but is not showing anywhere in my account.it is saying unclaimed there end can anyone help

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4 REPLIES 4

Sherri27
New Community Member

I''m having the same problem, im not recieving the emails either to confirm their payment

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gaspanic
New Community Member

Me too. I have received an e-mail saying I have a payment, but go to my account and there's nothing there. My E-Bay buyer has contacted me saying the payment is unclaimed. What do we do?

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gaspanic
New Community Member
 

Ok, I've done some digging, and discovered that if you change your e-mail address E-Bay keeps the oldest address it has on file and uses it in your listing.

I've recently changed my e-mail address, listed some stuff and failed to spot my old e-mail address listed as the one to send Paypal payments to.  So be sure to check the e-mail on your listings!

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Steben
New Community Member

im getting the same thing, and contacting paypal is useless!

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