double payment for the same item

dilsuj
New Community Member

double payment taken for single item. how can i get the over pay back?

 

 

i contact you through phone but it is not sorted out yet

 

 

please let me know how can this problum sort out?

 

 

thank you.

Login to Me Too
1 REPLY 1

PayPal_barry
Moderator
Moderator

If this is a case where you have paid twice for the same item. This can normally be resolved pretty quickly by contacting the seller and advising them of what has happened. Remember, when the seller looks on eBay, all they see is item paid for. Ask them to review their History Log and they will see it there. They can just click on the refund option and the payment returns to you complete and the seller has no fee to pay. Failing that, you can contact PayPal Customer Service and ask them to review the issue. Good luck.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.