i created a paypal account and set up my bank account on the 10th october, it said it would take upto 5 working days for the direct debit instruction to be set up (today is the 5th working day) but when i try to send money it is still not working even though on my internet banking Paypal is listed as a direct debit. when i try to send money it says to pay i have to link a debit card, but when i do it says it is on another account which it isnt? so i cant send via bank acount and cant pay with debit card. what do i do now?
Think you will need to ring customer services and see why you can't use that card.
Click on the words "Contact us" at the bottom of paypal pages > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).
When you get through don't select any options just hang on till you get transfered to an agent.
Advice is voluntary. Kudos / Solution appreciated.
My direct debit stopped working on 15th sept, and its still refusing to use it even though its my default payment method, paypal say its a problem with them and they are working on it, its been 8 weeks and counting with no fix date! so i wouldnt hold out much hope of getting a fix anytime this year.
