Problems with Email Address

CarlaCobe1
New Community Member

Hi there.

 

I recently sold an item through Ebay without realising that I had an old email address registered, however this email address redirects all mail to my new email address.

 

I have not received an email notification for the payment and I have checked my account and no payment has been received.

 

I have tried logging into Paypal with this old email address and even created a new password to log into it but every time I log into the old email it also redirects me to my new Paypal account with the new email address and doesn't go to the old one.

 

Can you please help and tell me where this money has gone?

 

Thanks

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