Payments not going through

[CaptainV]

I have sold an item on ehave and the buyer states that have tried to pay via PayPal but that the payment is being rejected. Any ideas?

[kernowlass]

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes?