Payment still pending

Rayman0121
New Community Member

3rd item i've sold, been with ebay for well over a year, and even though i've recieved positive feedback my the money is still pending. I should've recieved my money, and i am not impressed.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

From similar posts it seems paypal is no longer accepting feedback as proof of delivery of the item to the buyer.

 

But you can try this.


How can I get the payments released before 21 days.

1. If your buyer leaves feedback (pos) then funds are normally released within 48 hours of that feedback being left.
2. If you decide to send an item trackable then you can add the tracking number to the details of the paypal transaction and funds are then released when the item shows as delivered + 3 days.

What if I have met the criteria for release and the funds are still held.

The release of payments is not automatic before 21 days, so you need to email or phone paypal via "contact us" bottom of paypal pages with the transaction i.d's of the payments involved. State how you met the criteria for release of funds before 21 days eg feedback or a tracking number. Do the same if its after 21 days.



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Kudos / Solution appreciated.
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