Payment completed but no sign of my money?

Bohan
Contributor
Contributor

I have withdrawn money from my online bookies account on two occasions, once in may and November. I have been informed that the transaction has been completed but yet there isn't any money in my paypal account and I haven't received payment to my bank account either. Anyone any ideas how to help?

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8 REPLIES 8

PayPal_Siobhán
Moderator
Moderator

Hi there Bohan, 

 

What has more than likely happened is that you have received the payment however if you have sent any payments from your PayPal account in the meantime your balance is always used as the primary funding source.

 

You can go to your 'History' and check your running balance, here you will be able to see what transactions your balance has been used for. 

 

Let us know how you get on!

 

Siobhán 

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sofian
New Community Member
Hye siobhan.. I have the same problem. I withdraw my money from paypal to my bank account. When i checked on paypal transaction, it stated that the transaction has been completed. Unfortunately, when i checked on my bank activity, there is no money or no transaction from paypal. Meaning that i did not receive my money yet. Paypal has deducted the fund on my paypal account, but i did not receive my money yet in my bank account. Transaction Details Transferred funds to your bank account (Unique Transaction ID # 46834354HF917903E)
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PayPal_Maria
PayPal Employee
PayPal Employee

Hi sofian,

 

Welcome to the UK Community Forum and thanks for posting!

 

If the withdrawal shows as “Completed” in your PayPal account, this means the funds have successfully left the PayPal system. Depending on your bank and if it is set up for faster payments, the withdrawal should clear into your UK bank account within 2 hours. If your bank is not set up for faster payments, the normal processing time is 2/3 business days.

 

I hope this helps,

Maria 

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Drexler200
New Community Member

Hi,

 

I've got a silimar roblem. I paid a site through paypal, got directed to paypal through the site, logged in and approved the payment, my browser went to another link:

 

https://members.members-pages.net/Members/Authenticated/Bank/Deposit/PaymentClientComplete/default.a...

 

but then it all froze. The money is not deducted from my paypal balance and the site has not received the money. I wonder if you can help please.

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alison1232013
New Community Member

mamagoo
New Community Member

hi ive check my history and it not showing any pay ment but they say complete 

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mamagoo
New Community Member

same here anyone have any idea please

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kernowlass
Esteemed Advisor
Esteemed Advisor

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.



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