Is This Genuine ?

SamStubbins
Contributor
Contributor

Everytime I log into Paypal I keep getting a Authorization Required page come up and I can't do nothing until I fill it in.

 

It is asking a bit too many questions for my likings. 

 

Is this genuine?

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

PayPal Customer Service:

0800 358 7911

 

Freephone from a UK landline. However, costs from mobile may apply and are dependent on the terms of agreement with your network operator.

 

8:00 am – 10:00 pm Monday through Friday

 

8:00 am – 9:00 pm Saturday;  9:00 am – 9:00 pm Sunday


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kernowlass
Esteemed Advisor
Esteemed Advisor

Never heard that one, think you need to contact customer services. 

 

Click on the words "Contact us" at the bottom of paypal pages > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent.



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SamStubbins
Contributor
Contributor

It  is asking for my cvv code mothers maiden name etc.

 

I will email them with a screen shot.

 

thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

I would not email them, they take ages to respond it at all, i would phone if you can. 


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SamStubbins
Contributor
Contributor

I cant even get the phone number etc from their website as this thing keeps popping up.

 

Do you have a phone number? Also do you know the opening hours?

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

PayPal Customer Service:

0800 358 7911

 

Freephone from a UK landline. However, costs from mobile may apply and are dependent on the terms of agreement with your network operator.

 

8:00 am – 10:00 pm Monday through Friday

 

8:00 am – 9:00 pm Saturday;  9:00 am – 9:00 pm Sunday


Advice is voluntary.
Kudos / Solution appreciated.
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