How and why can a payment be unclaimed
lovelynatalie
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Posted on
Nov-10-2011
05:41 PM
1 REPLY 1

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Nov-22-2011
10:01 AM
Hi there lovelynatalie,
If the status of your payment is 'Unclaimed', the recipient has either not accepted or not received this payment.
There are several possible reasons why this payment is 'Unclaimed':
1. Recipient has not yet opened a PayPal Account.
2. Recipient has not confirmed their email address.
3. Recipient has not registered the same email address to their PayPal account that you have sent the payment to.
4. The recipient has not chosen to accept or refuse the payment.
5. The recipient’s email address was entered incorrectly when payment was sent.
Wayne

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