Ebay payment still pending 23 days after being sent???

[rdunford15]

I have two Ebay accounts linked in to my Paypal account.  I received payment for an item (£157.00) on 19th May.  It is still showing as pending.  The buyer has received the item and left positive feedback.  Why can't I access the funds?

[kernowlass]

How can I get the payments released before 21 days.

1. If your buyer leaves feedback (pos) then funds are normally released within 48 hours of that feedback being left.
2. If you decide to send an item trackable then you can add the tracking number to the details of the paypal transaction and funds are then released when the item shows as delivered + 3 days.

What if I have met the criteria for release and the funds are still held.

The release of payments is not automatic before 21 days, so you need to email or phone paypal via "contact us" bottom of paypal pages with the transaction i.d's of the payments involved. State how you met the criteria for release of funds before 21 days eg feedback or a tracking number. Do the same if its passed 21 days.