Check your card details and try again.

sahardor10
Contributor
Contributor

i tried to add my credit card to paypal and paypal took almost 3 dollar affirmation from my credit card.

but i didnt get a email and later i checked my paypal wallet and my visa was removed from the wallet category i dont know why.

and now im trying to add again my visa and its says   " Check your card details and try again." but im writing all correctly

 

please help me i really need that

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2 REPLIES 2

PayPal_Sophie
Moderator
Moderator

Hi sahardor10,

 

Thanks for posting on the Community Forum and sorry to hear about this.

 

Sounds like your card might have been temporarily disabled if the confirmation code was entered incorrectly. Don't worry, we can help with re-enabling it if you contact Customer Support directly. You can find our contact details by clicking the 'Contact' option at the bottom of any page when logged in.

 

Looking forward to hearing from you

Sophie

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hamzeh0013
New Community Member

When saving my card details I get this error message: Check your card details and try again.

Though I've checked for the details and everything is correct.

How can I add my card?

Thank you

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