Cannot add Metrobank Mastercard Debit card

d0us
New Community Member

Hi I cannot add my mastercard debit card from Metrobank.

 

The message I receive is: "Sorry, we can't add this card. Please try adding a different card to your account."

 

With no other explanation.

 

Has anyone successfully added this card?

 

Thank you

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2 REPLIES 2

PayPal_Arda
Moderator
Moderator

Hi d0us,

 

Welcome to our community page.

 

I understand this situation can be annoying. A card can be active in one PayPal account; if this card was registered to another PayPal account before then first you need to remove the card form the old account.

 

I hope this info helps. If you need further help, I am in Twitter @AskPayPal or through our UK Facebook page.

 

Arda

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tenandloco
New Community Member

Same problem here, Metro account card isn't accepted and I am not using it to another account.

I even terminate my account and made a new one but still the same.

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