Can't confirm my email address

I'm new to PayPal. I've successfully confirmed my bank account details but I can't confirm my email.

I've had multiple emails sent, click on the 'activate' button, enter my password and then the confirmation code but PayPal won't recognise the code that they have sent me! The message reads "The confirmation number you have entered does not match our records for this account. Please check the number and try again" even though I have copied and pasted the number.

 

I'm getting really frustrated as I've sold an item on ebay, desperately need the money and that isn't even showing as a pending payment despite ebay showing payment was initiated through PayPal yesterday.

 

Not a good start PayPal

 

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1 REPLY 1

nuggetsinmars
New Community Member

This has happened with me also..

I assume a moderator will come on this post shortly and advise you to phone a number where you will be in a queue for an hour and still not get the issue solved..

I really wish paypal had a decent competitor cos they can basically do what they want and treta us however they want cos they know we have no viable alternative

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