Bank transfer not available

stevenallott
New Community Member

Hi

 

I am trying to buy something from a website and bank transfer is not available, only the debit card sources.

 

When I click the link for more funding options - it states that Paypal review the transactions and sometimes does not make it available.

 

If the website is legit, has the correct SSL and its been ordered from before - why is this option not available, and how do I get it back?

 

Thanks

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1 REPLY 1

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi stevenallott,

 

There are a number of reasons why you would not be able to use a certain funding source. Without seeing your account though I wouldn't be able to tell you exactly what is happening this time. 

 

I'd recommend giving customer service a call and they will be able to get to the route of the issue for you.

 

Let me know how you get on.

 

Rachael

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