paying extra postage

egger2112
New Community Member

How do I pay extra postage through paypal

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

If it's after the fact, meaning you created a shipping label and paid for it, now you want to add to it, unfortunately you can't do that thru PayPal.  You would need to go to the post office.

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egger2112
New Community Member

No I bought the item then got a message that to complete the transaction I would have to pay an additional 25 pounds

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PayPal_Sophie
Moderator
Moderator

Hi egger2112,

 

Welcome to the Community Forum! If you made the original payment through PayPal, I'd recommend asking the seller to refund it, and you can re-send it to them including the additional shipment cost amount. Alternatively, can send an additional payment to the seller, but this won't be covered if you need to open a dispute for the payment. Hope this helps!

 

Thanks,

Sophie

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