Withdrawal reversed to credit card

beke
Contributor
Contributor

I recently iniated a transfer from my paypal account to my credit card as I have done many, many  times before. However in my account is this : "This transaction failed. For more information, please contact Customer Service at 00###### and withdrawal had been reversed and the funds returned to my paypal account.

Also.. I called today my bank and the account and credit card  are ok!

Thanks,

Beke

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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

Not sure what you mean, you can't withdraw to a card in the UK.


Advice is voluntary.
Kudos / Solution appreciated.
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NeveJ
Contributor
Contributor

exact same thing has happened to me. i withdraw funds all the time but today they were 'reversed'. Think there is an issue with PayPal!

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beke
Contributor
Contributor
My problem start on 15 October.
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tiro
Contributor
Contributor

Hi ,I am having the same problem and paypal says it's from Bank side, I tired another Bank and same outcome, name is the same on my account and paypal, checked with bank they said ever thing is fine, but many times, many cards, diffrent bank and transaction is reversed, any clue what to do ?

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PayPal_Intars
Moderator
Moderator

Hi guys,

Are you still experiencing issues with your withdrawals? 
Please reach out to the specialist team via email, phone or through Twitter @AskPayPal or via Private Message on our Facebook page at https://www.facebook.com/PayPalUK. They'll be happy to run through this with you in detail and get to the bottom of the issue.

Intars

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dbsmith
Contributor
Contributor

I've been having this issue for a while now too. After emailing paypal over and over again, changing my name, calling the bank, and then emailing paypal again, they finally said that it was a technical issue on their end and that they would email me when it's fixed. But I'm still waiting. It has been far too long now and no word on when it will be fixed. This is ridiculous. 

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