Received money from friend but can't withdraw it even though it's instant?

Ahmodetoz
Contributor
Contributor

Hello everyone, I am really confused from this, so yesterday I got a payment from a friend it was instant payment and said completed, I already had 32ILS in my account, when I try to withdraw it says I can only withdraw 32ILS even though I got another 35ILS in my Paypal balance, the problem here is the balance shows up correctly in "Paypal Balance" but when I look under that on currencies it shows another number...

Login to Me Too
1 REPLY 1

PayPal_Dian
Moderator
Moderator

Hey Ahmodetoz, 

 

Thank you for posting your question here and Welcome. Sorry that you have not received any replies yet. I think that you might have different currencies. This would explain why the balance is changing. I would advise to check what kind of currencies you have and to see which currency is primary. You might need to adjust this in order to withdraw the complete balance. If for example you have a USD balance you need to convert this before you can withdraw it :). You can manage the currencies in your 'Wallet'. 

 

I hope this information helps. 

 

Dian

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.