Problems with paying at Doc Martens website with paypal

joyosuico
New Community Member

So I have X balance on my paypal which is more than enough to pay for the item i am trying to buy.  But when i go ahead and click the paypal tab in the doc martens checkout page it shows that i have only HALF of my balance.  Why is this? How to fix this please.

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1 REPLY 1

PayPal_Martin
Moderator
Moderator

Hi joyosuico,

 

Welcome to our UK Community!

 

As we are unable to see or discuss your account through the Community, you should try contacting us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK or through the Help section on your account and we can look into this further for you.

Please also check if this amount of your balance in available or pending.

 

Thanks

 

Martin

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