wrong address send delivery to

PnH
New Community Member

Had old home address seleted for 'delivery' and entered new address for 'payment'.....pressed send before updating new 'delivery' address...  

 

Then tidied up old addressed and deleted and have only new relevant addressed in paypal BUT when called paypal re error above, they can only see the 'tidied up' account - what can I do to stop goods being delivered to old address (address is 6 years old!!!) -

 

My error but can't figure out whether I persevere with paypal or contact seller - what would anyone recommend???  

 

Thanks

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

Contact the seller asap......then if the seller is not happy to send to another address he can refund your payment and you can re-pay again adding the correct address. 

 

If it was an ebay transaction then you can get the sellers tel number via advanced search top of ebay pages > contact member left column > fill in the details and ebay will send you an email with their tel number on.


Advice is voluntary.
Kudos / Solution appreciated.
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PnH
New Community Member

Thanks for this and will contact them asap.  It wasn't ebay but direct sale from well known trader.  

 

 

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