change business account into personal

[arranfrost01]

Hi guys - is the above possible or do I have to cancel the business account and then set up a personal one - all ny info etc. is just the same as my business was just a kitchen table enterprise - thanks for any help

[kernowlass]

@arranfrost01

You are allowed to ''downgrade'' a business account to a personal one but to do so you have to phone customer services and they do it for you, there is no ''online'' option to downgrade   >>>

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

In the UK its free from any landline phone.

[arranfrost01]

brilliant - so quick and exactly the info I need - thanks and have a nice day

[arranfrost01]

OMG - all done - quick, free and painless - thanks again x

[kernowlass]

@arranfrost01

Glad its sorted and i chose to log on this morning for you. kudos appreciated.