Received two small payments from Paypal but nothing in my wallet tab

john_kemp
New Community Member

I recieved the two small paymenst from paypal for the process of "link a bank account". After recieving the amount when I again login to paypal , there's no bank in the wallet tab. The process shows that there should be a bank and I have to enter the two small deposited amount that paypal send in order to complete the "Link a bank account process" .

 

Login to Me Too
1 REPLY 1

PayPal_Sophie
Moderator
Moderator

Hi john_kemp,

 

Thanks for posting on the Community Forum and sorry to hear about this.

 

It sounds like your registered bank might have become removed or disabled from your PayPal account. I'd advise trying to re-add your bank. If you run into any issues with doing this, you would need to contact Customer Support directly so we can help with having the bank added again.

 

You can find our contact details by clicking on 'Contact Us' at the bottom of any page when logged in.

 

Thanks for your understanding regarding this

Sophie

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.