My personal account has a spurious business name attached!

miche1959
New Community Member

Hi.

Don't know if anyone can help me. I've just noticed that my personal account has a ficticious business name and address attached to it which I have not personally entered or authorised. I have tried to delete these phony details via my profile details without success. Have I been hacked in some way? Any ideas how to successfully remove these details or indeed contact someone from Paypal to explain how this has happened?

Thanks in advance.

Paul

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1 REPLY 1

PayPal_david
Moderator
Moderator

Hi there Miche1959.

 

Welcome to the Community!

 

I'm sorry to hear of the discrepancies that you can see on your account when viewing your business information. 

 

I can understand that this is a very concerning situation for you to be in and we can check this out for you. 

 

As we are unable to see or discuss your account through the Community,
you should try contacting us directly via Twitter @AskPayPal or via
Facebook https://www.facebook.com/PayPalUK and we can look into this
further for you.

 

David.

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