I'm unable to sign up to PayPal with a particular email address as it's already in use. When I use the forgotten password options, it shows me a phone number I don't recognise and password reset emails do not come through to my inbox or spam ever!! Has someone added my address to their account? How do I regain access??
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.
