Change of name

[Sm1lerno1]

Tried to change my surname on my account (got married) back in December. Uploaded a picture of my passport as requested but nothing has happened and my name remains the same. Just the same page asking for proof of document to be uploaded each time every time I try to find out more. Any idea who deals with this? Or what the process is? Thank you

[kernowlass]

@Sm1lerno1

Your best bet is to phone customer services for an update..............

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".

In the UK its free from any landline phone.