Change account type

sully16
New Community Member

Hi,

 

I have contacted Paypal three times now, asking them to change my account type from Business to Personal. I don't use it for a business account at all. Paypal have neither contacted me or changed my account type after asking them. Can I do this myself manually?

 

TIA

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@sully16

 

Nope, phone them and ask them to downgrade it but they will only do so once.  >>

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



Advice is voluntary.
Kudos / Solution appreciated.
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ToniBell
Contributor
Contributor
I've been searching for a way to change back to personal account! Why make it difficult? Tut. 😉 thanks for your answer.
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