Can not get any verification code on contact for contact verification

[mamata_gelanee]

Hello,

I have tried to verify my account details.

In which i am succed is email address only.

I tried to verify my contact number, But after clicked on button I am not getting any code from paypal after 2 hours also.

I tried to add Bank account also then no sucess.

Bank card also but no sucess.

Help me out.

Thank you.

[PayPal_Sophie]

Hi mamata_gelanee,

Thanks for posting on the Community Forum and sorry to hear about the trouble you're having with confirming your details.

Firstly, I would definitely recommend contacting your phone network provider to ensure that you can receive automated texts, as this is a common reason for not being able to receive the verification texts we send.

In relation to the bank and card issues you are experiencing, you might want to contact your bank directly to ensure that both your bank account and card are activated and suitable for use on PayPal. If you continue to run into issues with confirming either your bank or card, please contact Customer Support directly so we can further assist.

Thanks for your understanding!

Sophie