CANNOT REMOVE MY DEBIT CARD.

[alexispowell22]

I cannot remove my debit card! Every time i go to remove it it says 'cannot remove backup funding souce'! its not a backup funding source.

[kernowlass]

@alexispowell22

Do you have other cards linked to your paypal account?

Why do you need to remove it?

[alexispowell22]

Yes I do I have 1 other card on my PayPal, and I want to remove it as it is my daughters card and I don't want it on mine she wants it on her own 🙂

[kernowlass]

@alexispowell22

ok then that is weird, are you sure you have not got any pending transactions? Only when you pay paypal credit the seller and then wait for the funds to transfer from your card.

If you are sure then your best bet is to phone customer services and ask them to manually remove it for you.

>>

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

[maximus22]

i cannot remove my redundant debit card, I am getting the message "cannot remove card until all transactions have been completed". The last transaction was on 31st jan. Call customer services?? I am profoundly deaf and cannot use the phone, They will only speak to the card holder. Reason I want this card removed Is that my bank account has been hacked while this card was live, All transactions should have been cleared