Trying to change credit card when paying a negative balance

rherdman
New Community Member

I've got a small negative balance on my account due to having to cancel my debit card & get a replacement card for security reasons.  The old debit card is still listed on my account and I obvously cannot use it to pay the negative balance.  I added the new valid debit card to my profile (which was sucessful) and then tried to remove my o9ld one (which I could not do since I have a negative balance). 

 

Having added my valid card, I try to pay the negative balance but it will not present the new valid card as a payment option - only the old cancelled one.

 

Is there anyway out of this infinite loop that does not involve adding my bank account and paying it that way?

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