negative balance/ limited acct

majhoy
Contributor
Contributor

Hello, What should i do? I received an email that i have a negative balance on my old acct i dont have an access with the old acct and my new acct was limited because of that..what is the best way to do?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@majhoy

 

You don't have access to it but is it still able to receive funds? Can you or a mate ''send'' a payment from their paypal account to clear the neg balance?

 

If they use the family / friends option and make sure they funds it from their paypal balance or bank transfer and NOT a card then there is no fee.

 

Failing that you could try  >>


 Via a card over the phone with paypal. Tel number =
02086100150


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majhoy
Contributor
Contributor

I have an old account and no access to it since someone i think hacked on it so i was decided to create new one its been half a year now..Then yeterday it was LIMITED i called csr and they told me it because i have negative balance in my old acct they said it was associated to my new account its really unfair on my end.But i tried to login to my old acct but i cannot access I am willing to pay the negative balance so that i can continue to use my account.Please do help me i tried to called that number but i cant connect..I WILL LEAVE MY SKYPE AND PHONE IT IS POSSIBLE IF THEY CALL me?

 

skype: maryjoy404

mobile: +63 9090254381

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kernowlass
Esteemed Advisor
Esteemed Advisor

@majhoy

 

Sorry late reply as been shopping and swimming.

 

Please EDIT your post and remove any contact information from this PUBLIC board. Not good to put personal info on here  Smiley Frustrated

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



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